Payment Policy

💳 Payment Policy

At Kin Go Shop, we aim to provide a seamless and secure shopping experience. Below is our Payment Policy, which outlines how we process payments, the payment methods we accept, and other important details regarding your purchase.

1. Accepted Payment Methods

We accept a variety of payment methods for your convenience. The following payment options are available at checkout:

  • Credit and Debit Cards:

    • Visa

    • MasterCard

    • American Express

    • Discover

  • PayPal:
    We also accept PayPal, allowing for secure transactions directly from your PayPal account.

  • Apple Pay / Google Pay:
    For a quicker checkout process, we accept Apple Pay and Google Pay for supported devices.

  • Klarna (Buy Now, Pay Later):
    Klarna gives you the option to split your payments into 4 interest-free installments. Available at checkout.

  • Bank Transfers (for wholesale or large orders only):
    If you're placing a bulk order, bank transfer may be an option. Please contact us for more details.

2. Payment Processing

  • Authorization: Once you submit your order, your payment will be processed immediately. Payments are authorized by your chosen payment provider (e.g., PayPal, credit card company).

  • Secure Payments: We use the latest encryption technology to ensure that your payment information is always secure. All transactions are processed through a secure, PCI-compliant payment gateway.

  • Order Confirmation: After your payment is processed, you will receive an order confirmation email. This confirms that your payment has been successfully received and that we’ve begun processing your order.

3. Currency

  • All payments are processed in GBP (£) unless otherwise specified.

  • If you are shopping from outside the United Kingdom, please note that currency conversion fees may apply depending on your payment method.

4. Taxes

  • Sales Tax: Sales tax is calculated based on your shipping address and will be applied at checkout where applicable, in accordance with local laws.

  • VAT: All prices listed include VAT (Value Added Tax) for orders within the UK. For international orders, VAT may not be included, and the recipient will be responsible for any applicable duties or taxes upon delivery.

5. Order Cancellation

  • Before Payment: If you wish to cancel your order before payment is processed, simply exit the checkout process, and no charges will apply.

  • After Payment: Orders that have already been paid for and processed cannot be canceled immediately. However, if you need to cancel an order after payment, please contact us as soon as possible, and we will do our best to accommodate your request, depending on the status of the order.

6. Failed Payments

  • If your payment fails, you will be notified immediately during the checkout process. You can attempt to re-enter your payment information or choose a different payment method.

  • In case of a failed payment, your order will not be processed until the payment is successfully completed.

7. Fraud Prevention

At Kin Go Shop, we take fraud prevention seriously. We reserve the right to cancel any order that appears suspicious or that we believe has been placed fraudulently. This includes orders where the payment method is flagged as high-risk or where the billing and shipping addresses do not match.

8. Payment for Wholesale Orders

For wholesale customers, payment terms may differ. Typically, wholesale orders are subject to different payment methods, including bank transfer for larger orders. Please reach out to us directly for more details regarding wholesale payments.

9. Discounts and Promo Codes

  • Promo Codes: You can apply discount codes or promotional offers at checkout. Ensure the code is entered correctly to receive the discount. Promo codes cannot be applied after the order has been processed.

  • Seasonal Sales: We may run seasonal or special sales events. Discounted products during these events are available while stocks last.

10. Contact Us

If you have any questions or need assistance regarding payments, please contact our support team:

📧 kingooshop21@outlook.com
📱 +44 7213 35471
📍 35 Haydock Road, Bicester, OX26 1BT, United Kingdom